F&Q
Orders, returns, exchange and cancellation
How to shop and place and order:
- Choose a category from the top navigation menu or search to explore a specific style or piece.
- Select your desired item and click Add To Bag. Once you've added all items, it's time to checkout.
- Sign in to your account or, if you've not yet created one, continue via guest checkout.
We offer a refund on any items returned to us within 14 days of the delivery date, excluding any delivery costs. Once your return has been accepted, your refund will be processed at the current exchange rate. Our payment provider will use the email address you provided at checkout and email you as soon as your refund has been processed. To start a return, go to Orders & Returns in your account, or if you placed your order as a guest email us at info@sabatark.com
It's best to book make your return within 7 days of delivery — this is to make sure your package arrives within the required time frame. We are unable to process exchanges and all returned items must be unworn, undamaged and unused, with all tags attached.
You are responsible for all return shipping charges. We won't be responsible for loss of your return or exchange. Partly for this reason we recommend that you send your exchange or return with a tracking number and send by registered mail so you can follow your exchange/return. Note: please indicate "RETURN, NO DUTIES" on the package, otherwise the package may be returned to you.
- Go to Orders Returns if you have an account. If you placed your order as a guest, email us at info@sabatark.com
- Find the order you want to return and click Return Item(s).
- Select each item and your reason for returning.
- Send the shipment with your company of choose and do not forget to save the proof of return
You are responsible for all return shipping charges. We won't be responsible for loss of your return or exchange. Partly for this reason we recommend that you send your exchange or return with a tracking number and send by registered mail so you can follow your exchange/return. Note: please indicate "RETURN, NO DUTIES" on the package, otherwise the package may be returned to you.
- Place the item inside the SABA TARK packaging.
- Attach your return label to the outside of the SABA TARK packaging.
- If you received a return note with your order, attach it to the outside of your package.
- Give the order to DHL or a shipping company by your choice.
- Place any unwanted items inside the reusable SABA TARK packaging.
- Attach the return label and a signed copy of the return note to the outside of the SABA TARK packaging. Please do not attach any labels to the designer box or cases that came with your order.
Payment
- Visa
- MasterCard
- Maestro
- American Express
- PayPal
- iDEAL (only available to The Netherlands)